Food and Utilities
Indiana 211 is a free service that connects Hoosiers with help and answers from thousands of health and human service agencies and resources right in their local communities - quickly, easily, and confidentially. You can reach them anytime by calling 2-1-1 or 1-866-211-9966.
UTILITY ASSISTANCE
Energy Assistance Program
The Energy Assistance Program (EAP) can help you pay your heat and electric bills! Indiana households that make up to 60% of the state’s median income can qualify. Residents can apply online or call 211 for assistance. For more help, visit the Community Action of Greater Indianapolis office from 8:30 a.m. to 5 p.m. Monday through Friday at 3266 N. Meridian St. or contact client services manager Dana Nash at dnash@cagi-in.org or 317-524-6852.
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Indiana law prevents disconnections of electric or gas service during the coldest months of the year. From Dec. 1 through March 15, a utility may not shut off residential utility service to anyone who is eligible for the Emergency Assistance Program and has applied for such assistance. Apply for assistance!
Utility Provider Assistance
Citizens Energy offers discounts or credits for those approved for Energy Assistance Program funds. The utility also offers payment extensions as well as its Warm Heart Warm Home grants to help customers keep their service. Learn more by calling 317-924-3311 or visiting http://info.citizensenergygroup.com/assistance.
AES Indiana offers short-term extensions of a few days to help customers pay their bills as well as longer-term extensions. Learn more by calling 888-261-822 or visiting http://www.aesindiana.com/payment-extensions.
Winter Assistance Fund
Indianapolis residents who struggle to afford increased utility costs but don’t qualify for the government’s Low-Income Energy Assistance Program can apply for the United Way of Central Indiana’s Winter Assistance Fund. Learn more by visitinghttp://www.uwci.org/waf.
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Weatherization Assistance Program
The Weatherization Assistance Program (WAP) Program provides energy conservation measures to reduce the utility bills of low-income Hoosiers across the state. The WAP program offers a permanent solution to reducing your energy bills and making your home more energy-efficient. For more help, visit https://www.in.gov/ihcda/homeowners-and-renters/weatherizationenergy-conservation.